Frequently Asked Questions

Everything you need to know about your favorite snacks and drinks.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

Do you offer international shipping?

Currently, we only ship within the continental United States. We are working on expanding our delivery zones to include international destinations in the near future.

What is your return policy for food items?

Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a full refund or replacement.

Are your products organic and non-GMO?

Yes, we prioritize quality ingredients. Most of our products are USDA certified organic, non-GMO, and free from artificial preservatives.

How should I store my Recess products?

While many of our snacks are shelf-stable, we recommend storing them in a cool, dry place. Our beverages are best served chilled and should be refrigerated after opening.

Can I modify or cancel my subscription?

Absolutely. You can manage, pause, or cancel your subscription at any time through your account dashboard. Changes must be made at least 24 hours before your next billing cycle.